Focus Management Consultants Limited

Recruitment Specialists for the food and drink industry

Account Manager, Northamptonshire

Location: East Midlands

County / State: Northamptonshire

Job type: Permanent

Category: Packaging

Reference: YEB15360

Consultant: Yasmine Baythoon

Start date: Asap

Salary: £19,000 - £21,000 per annum plus Bonus

Summary

Looking for a new career path within Packaging? We are recruiting for an internal Customer Service/Account Management Executive. NO SALES!!!!

Job Description

This well-established, award-winning packaging business is looking for an internal Account Manager to look after existing house accounts.

As an internal Account Manager, you will be responsible for providing outstanding customer service and support to your selected account base in relation to orders, queries and issues, as well as liaise with internal departments to ensure the needs of the customers are met.

Duties for the role:

  • Answer inbound customer calls in a professional and courteous manner
  • Respond to customer enquiries by telephone and email
  • Attempt to resolve customer issues as the first point of contact
  • Provide quotes using the company's CRM
  • Communicate effectively with the team and internal departments
  • Work effectively as part of a team
  • Report into the Customer Service Team Leader

In order to be considered for this position, you must have previously worked in a telephone based customer service or account management role within a packaging environment. You will also need to have an eloquent telephone manner twinned with good IT skills.

If this sounds like the perfect role then we would love to hear from you! Please submit a copy of your CV detailing your relevant experience and your salary expectations.

To assist you searching for a role by location - we have added a generic postcode, when uploading the advert, that designates the centre of the county in which this job is found. You may not see this on certain job boards.

REF. YEB15360 By Focus Management

Follow Focus Management on Twitter @foodjob

Focus Management Consultants Ltd, Tel: +44 (0) 1625 560778

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