Account Manager, Northamptonshire
Location: East Midlands
County / State: Northamptonshire
Job type: Permanent
Consultant: Yasmine Baythoon
Start date: Asap
Salary: £19,000 - £21,000 GBP per annum plus Bonus
Looking for a new career path within Packaging? We are recruiting for an internal Customer Service/Account Management Executive. NO SALES!!!!
This well-established, award-winning packaging business is looking for an internal Account Manager to look after existing house accounts.
As an internal Account Manager, you will be responsible for providing outstanding customer service and support to your selected account base in relation to orders, queries and issues, as well as liaise with internal departments to ensure the needs of the customers are met.
Duties for the role:
- Answer inbound customer calls in a professional and courteous manner
- Respond to customer enquiries by telephone and email
- Attempt to resolve customer issues as the first point of contact
- Provide quotes using the company's CRM
- Communicate effectively with the team and internal departments
- Work effectively as part of a team
- Report into the Customer Service Team Leader
In order to be considered for this position, you must have previously worked in a telephone based customer service or account management role within a packaging environment. You will also need to have an eloquent telephone manner twinned with good IT skills.
If this sounds like the perfect role then we would love to hear from you! Please submit a copy of your CV detailing your relevant experience and your salary expectations.
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REF. YEB15360 By Focus Management
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Focus Management Consultants Ltd, Tel: +44 (0) 1625 560778Apply for this job