Focus Management Consultants Limited

Recruitment Specialists for the food and drink industry

Regional Head of Operations, Quick Service Restaurants, Dubai

Location: United Arab Emirates

County / State: Dubai, UAE

Job type: Permanent

Category: Retail

Reference: JFE15204

Consultant: James Everall

Start date: Asap

Salary: £125,000 - £150,000 GBP per annum plus (Tax Free) plus Benefits and Bonus


Globally recognisable QSR brand seeks high-calibre Operations Head to oversee the MENA region. Based in Tax Free Dubai.

Job Description

Our client is an instantly recognisable Quick Service Restaurants chain that has seen incredible success within its international operations, both through company owned and franchise models.

In order to meet 2017 strategic goals the business has highlighted the need for an exceptional Head of Operations who will be able to provide strategic leadership, increase operational effectiveness and efficiency levels, as well as establish "best in class" customer service systems.

Working in this role will certainly keep you on your toes. Handling up to 13 countries across the Middle East and North Africa region you will be responsible for all Country and Area Managers associated to the franchise partner, as well as ensuring all brand principle guidelines, systems and processes are adhered to within the local market. This means this position will involve some travel away from your home base in Dubai, United Arab Emirates.

This appointment is a senior leadership position and you will be fully accountable for leading the business to achieve outstanding performance that contributes to the principles regional growth strategy.

To be considered for this opportunity you must meet the following criteria:

  • BA / BS degree, or equivalent, in business, restaurant management or related fields
  • 12+ years’ experience in restaurant management, including experience in overseeing multi-location operations; or equivalent combination of education and experience
  • Thorough knowledge of restaurant operations, local market business practices, local laws and regulations, marketing effectively within the franchise organisation

Alongside these technical competencies you will demonstrate excellent leadership, communication, people management and interpersonal qualities. You will also have strong social and emotional intelligence, as well as holding the ability to retain poise under pressure.

If you would like to be considered for this Regional Head of Operations – QSR based in tax free Dubai then don’t delay in sending your CV today!

REF. JFE15204 By Focus Management

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Focus Management Consultants Ltd, Tel: +44 (0) 1625 560778

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